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Frequently Asked Questions

Question: What is Great American Rewards?
Answer: Designed with our customers in mind, the Great American Rewards Program is all about treating yourself with great deals, discounts, and rewards every month, and enjoying exclusive shopping benefits and bonuses along the way. As a customers-only program that you can join or cancel at any time, Great American Rewards puts you in control, featuring VIP benefits, quality rewards, and the highest attention to detail and customer service. Great American Rewards customers receive the following great benefits: (1) $100 in Shopping Savings Each Month - Good for merchandise, gift cards, dining, shopping, travel, entertainment and more!, (2) Dining Deals, (3) Grocery Savings, (4) Fitness Deals, (5) Bonus Rewards, (6) and Much More!


Question: How do I contact Customer Service?
Answer: Our Customer Service Department looks forward to serving you in any way we can. To contact Customer Service, please call 1-800-606-2936. Their hours of operation are Monday - Friday, 8am - 5pm CST. Our customers may also contact Customer Service by completing and sending an online support form. Just click here to complete an online support form. If you're looking to login, you can login here. If you forgot your phone number or zip code, you can check them here.


Question: What do I get as a customer?
Answer: Great American Rewards customers receive the following great benefits: (1) $100 in Shopping Savings Each Month – Good for merchandise, gift cards, dining, shopping, travel, entertainment and more!, (2) Dining Deals, (3) Grocery Savings, (4) Fitness Deals, (5) Bonus Rewards, (6) and Much More!


Question: How do I cancel?
Answer: Your total satisfaction is important to us! And we want you to get great value out of the program. If you don't think you are, you may cancel at any time. You have two options to cancel your account. To cancel your account you can (1) login to your account to cancel online, or (2) contact Customer Service by telephone at 1-800-606-2936. Their hours of operation are Monday - Friday, 8am - 5pm CST.


Question: I'm not able to log in.
Answer: That's an easy one! You just need your phone number and your zip code. If you have tried those and they aren't working, please contact Customer Support directly, and we'll be happy to assist you. Just click here to complete an online support form.


Question: What's the catch?
Answer: With the Great American Rewards Program there is no catch! This program really is that good, and that full of value. In fact, we've designed this to be an excellent hassle-free experience! We’ve pulled together the best rewards, the best bonuses, the best benefits, and the best savings and put them all into one great program!


Question: What does it cost?
Answer: There are costs associated with the Great American Rewards Program. The monthly cost for the program is just $24.97, which includes $100 in Shopping Savings every month and a wide array of bonus savings benefits on things like dining, shopping, travel, groceries, entertainment, and so much more as well as instant access to all the program benefits.


Question: How long does it take to activate my benefits?
Answer: There's no waiting period! You have instant access to the program once you are enrolled. You should have received a welcome email from us confirming your sign up with links and information for all program materials and Customer Service, including your bonuses!